Product Design . Design System . Web Design

Strivve CardUpdatr 2.0

Designed Card Updatr 2.0, a multi-platform product that enables users to update payment credentials across hundreds of merchants in minutes. Delivered a seamless, scalable experience while reducing friction and strengthening product value for financial institutions.

Led the end-to-end design of Card Updatr 2.0, Strivve’s core digital product, enabling users to update payment credentials across hundreds of merchants in minutes. The product was designed as a multi-platform experience spanning mobile, web, and third-party integrations.

Scope

E2E product design
Design system dev.
Integration Oversite

The team

1x Designer (me)
3x Developers
6x Key stakeholders

Deliverables

IA / Wireframes / PT
High fidelity Design
Design System dev.
Developer handoff

My contribution

Visual design
UX/UI design
Design system dev.

Key Tools

Figma
Design tokens
TestFlight

Year

2026

Design a cohesive product experience across three distinct platforms—native banking apps, web platforms, and third-party links—while maintaining consistency, usability, and trust. The experience also needed to account for dependencies on external merchants and handle potential failures without degrading the user journey.

Three platform variations requiring a unified experience
Heavy reliance on third-party merchant integrations
High-stakes product central to business growth
Multiple stakeholders with differing priorities
Limited resources with a single designer across the project

Audit, SWOT & Problem Framing

Evaluated existing product gaps, user friction points, and business objectives to define a clear problem space and success criteria.

Project Roadmap Development

Established timelines, priorities, and feature rollouts while aligning stakeholders across product, engineering, and leadership.

Wireframing & Experience Design

Designed intuitive user flows that simplified complex processes and accounted for edge cases across platforms.

Visual Design & Systemization

Developed a cohesive visual language and laid the foundation for the “Endevour” design system, ensuring consistency and scalability.

Implementation & Iteration

Collaborated closely with developers to bring the product to life, iterating based on feedback and real-world constraints.

Delivered a unified, cross-platform product experience
Reduced user friction in a complex, multi-step process
Strengthened product value for financial institution partners
Established a scalable design system for future products
Enabled more consistent and efficient product development

This project highlighted the importance of designing for complexity behind the scenes while maintaining simplicity for the user. Balancing multiple platforms, stakeholders, and external dependencies required a structured, systems-driven approach.

It also reinforced the impact of design as a driver of product value—creating experiences that not only function well, but support long-term growth.

I can help your business by designing a: Website, digital product, design system, brand/identity, marketing strategy, or print projects.‍
‍
Currently based in Seattle, WA - available for remote hybrid Product Designer roles

Resume Lets Talk